• Drain clearance from £24
  • Free CCTV surveys
  • No call out charge
  • No hidden extras

Privacy Policy

This privacy policy sets out how London Drains Direct Ltd uses and protects any information that you give London Drains Direct Ltd when you use this website. London Drains Direct Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. London Drains Direct Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/11/2013.

What we collect

We may collect the following information:

  • name and title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@london-drain-cleaning.com. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:  London Drains Direct Ltd, 87 Thornbridge Road, Iver, SL0 0QB. If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the above address or email us as soon as possible. We will promptly correct any information found to be incorrect.

 

What our customers say:

Many thanks for an excellent service. I contacted London Drains Direct regarding a blockage in my main drain due to rat damage. Their response was fast! They cleared the blockage on a number of occasions and when we were sure the rat had departed, fixed the damage. I would happily use them again and recommend to others

– L. Gardiner, Streatham Hill

Thanks for your help over the years. We would highly recommend you as contractors. You have proved to be reliable, extremely competent, polite and respectful to our clients and their property

– Steve, Pace UK LTD

We had a nightmare late at night so we called London Drains Direct they was with us in 30 minutes! Took care of our blocked toilet can't thank you guys enough, you're our heroes!!

– Maggie Fletcher, Earls Court.

Couldn't recommend these guys enough, I have used this company frequently over the years and as construction company their punctuality and service are second to none.

– Andy George, GB Associates

These guys turn up on time when they say they will, do a quality job, (much more thorough than Dyno-Rod who I used to use) and leave the place tidy and clean when they finish - true professionals

– Riccardo Marti CEO Riccardo’s Restaurant, Chelsea.